Privacy Policy

1. Introduction

Adcom Technologies ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or access our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and business address
• Business Information: Company name, job title, industry, and business requirements
• Project Information: Details about your project requirements, goals, and preferences
• Payment Information: Billing details and payment transaction information
• Communication Data: Content of emails, messages, and other communications with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Technical Data: Screen resolution, language preferences, and referring URLs
• Location Data: General geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

3. How We Use Your Information

We use the collected information for various purposes, including:

3.1 Service Delivery

• Providing and delivering the services you request
• Processing and completing transactions
• Managing client accounts and projects
• Communicating about project status, updates, and deliverables
• Providing customer support and responding to inquiries

3.2 Business Operations

• Improving and optimizing our website and services
• Analyzing usage patterns and user behavior
• Conducting research and development
• Managing internal business operations
• Maintaining security and preventing fraud

3.3 Marketing and Communication

• Sending promotional materials and service updates (with your consent)
• Personalizing your experience and content
• Conducting surveys and gathering feedback
• Building and maintaining client relationships

3.4 Legal and Compliance

• Complying with legal obligations and regulations
• Enforcing our Terms and Conditions
• Protecting our rights and property
• Resolving disputes and preventing fraud

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in delivering our services, such as:

• Payment processors and financial institutions
• Cloud hosting and data storage providers
• Email and communication service providers
• Analytics and performance monitoring tools
• Marketing and advertising platforms

These service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when necessary to protect our rights, safety, or property.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure data encryption during transmission (SSL/TLS)
• Encrypted storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention periods vary based on the type of information and purpose:

• Active Client Data: Duration of business relationship plus applicable statutory periods
• Project Files: Typically 3-5 years after project completion
• Financial Records: As required by tax and accounting regulations
• Marketing Data: Until you opt-out or request deletion

7. Your Privacy Rights

You have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access, review, and request corrections to your personal information that we hold.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You can request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain data.

7.4 Opt-Out

You may opt-out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at Contact@theadcomtechnologies.com
• Adjusting your account preferences (if applicable)

7.5 Object to Processing

You have the right to object to certain types of processing of your personal information, including processing for direct marketing purposes.

7.6 Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification (for significant changes)
• Providing notice through our services

Your continued use of our services after changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Cookie Policy

Our website uses cookies to enhance your browsing experience. Here's what you need to know:

13.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your online activity to deliver relevant ads

13.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

14. Compliance with Data Protection Laws

We are committed to complying with applicable data protection laws and regulations, including but not limited to:

• The Information Technology Act, 2000 (India)
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• General Data Protection Regulation (GDPR) where applicable
• Other relevant international data protection regulations